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Frequently Asked Questions
BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THE PURCHASE.
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1. Does your shipping get affected by Canada Post strike?
No, We only use Purolator, or UPS, and this allows us to get your parcels to you within 1-3 days.
2. Can I use NIVU with my other skincare products?
Yes, you can do it, NIVU is a very gentle easy to use skincare products and great with anything else you are using.
3. Do you use bad ingredients in NIVU?
No we don't, we only source our ingredients from the earth soil, this allows us to have sustainable outcome and pure products.
4. How long does the serums last?
The serums will last you about 3 -9 months depending on how much you use.
5. Can I return the product if it doesn't work with my skin?
We understand sometimes products doesn't always fit everyone, you can send us the products back, and we will refund you.